Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Tom Lenton
Recently purchased a Mini Cooper S which was as described and keenly priced. Was very impressed with the warm, very helpful non pushy salesman. They put the car through a full service and post sale check before collection. Unfortunately the car developed an unforseen problem with one of the valves. Edwards of Stafford took the car back, provided courtesy car and fixed the problem and great expense to themselves. Excellent custmer service and wouldnt hesitate to recommend. We are really pleased with the car thank you Edwards of Stafford.
Alan M
Dealt with Rob and it was an absolute joy to do so. He was informative, sociable and recommended options around the purchase. Car I bought was spot on and extreme happy with my purchase.

Stephen P
Easy transaction and friendly service, nice and helpful dealer

parkash sagoo
Edwards of Stratford:

My Experience is as follows: Recently bought a Mercedes from Edwards of Stafford - What an Exclusive, Excellent & a very high Standard of professional Customer Care & Service was delivered by Rob- a Sales Staff member at the Edwards of Stafford - HASSLES FREE & AN EXCLUSIVE SERVICE surely - it was from start to finish that I can assure everyone.

We part exchanged our car for a Mercedes - Rob dealt with all the paperwork very efficiently & helped us swop the contents of the old car to the Mercedes. No time was wasted - Before I knew it we were driving back home in a reasonably priced Mercedes an Excellent purchase. We were very Happy and it felt GREAT!

I very highly recommend Edwards of Stafford to everyone.
anglingnig
Great used car seller look after any problems purchased a mb and any problems were sorted within a day speak to Rob great guy
Mrs S
Edwards of Stratford: My Experience is as follows: Recently bought a Mercedes from Edwards of Stafford - What an Exclusive, Excellent & a very high Standard of professional Customer Care & Service was delivered by Rob- a Sales Staff member at the Edwards of Stafford - HASSLES FREE & AN EXCLUSIVE SERVICE surely - it was from start to finish that I can assure everyone. We part exchanged our car for a Mercedes - Rob dealt with all the paperwork very efficiently & helped us swop the contents of the old car to the Mercedes. No time was wasted - Before I knew it we were driving back home in a reasonably priced Mercedes an Excellent purchase. We were very Happy and it felt GREAT! I very highly recommend Edwards of Stafford to everyone. Many Thanks Rob.

Craig Mcdermott
From first enquiry to purchase of car everything was handled first class. No pressure sales, informative about every aspect, great price. Would definitely recommend.
Mark Saville
My car died in the floods, I had to get one urgently. I went to look around Edwards, met Rob, chose a car, and they got it prepared for me. Went to collect it, and couldn't take my eyes off another car which I had seen on my earlier visit. Cut a long story short I bought the other car. Rob was absolutely brilliant through all my indecision and completely understood where I was coming from. Felt like I was being listened to. Very happy with the new car. I would recommend Edwards to anyone looking for a used car, I had a very positive experience.
Drew M
Excellent company!!!! I had been looking around for a used car for a few weeks and got to the point where I felt I couldn't trust anyone. Then I can across Edwards and that all changes. The staff were amazingly friendly and knowledgeable and the vehicles were exactly as the advert had presented them. The car was fully checked and serviced before I was allowed to drive it away. It's first drive was a 500mile trip home and not a single issue with the car at all, other than my own lack of knowledge of how to use it, which was resolved with a quick call back to Edwards who then ran through how boys worked over the phone with me. 100% happy with my experience of this dealer and would recommend it to family, friends and strangers!!!!

Robert F
Recently purchased a Toyota Rav4 from Edwards. Very pleasant guys to deal with. No high pressure sales tactics and they were happy to negotiate a deal based on my part exchange and my expectations of the prep of the new car. The showroom is clean and bright, the stock of cars are quality vehicles which are well prepared. It was refreshing to be able to put a deal together that both I and they were happy with based on my requirements rather than "the price on the screen is the price take it or leave it" attitude that so many dealers now seem to have adopted. Excellent service, good communication, high quality well prepared vehicles, fair prices - everything you need when looking for a good quality used car.

Jill Howard
Received fantastic, 1st class service from Rob@Edwards of Stafford on buying my first Mini. Having recently purchased another car from a main dealer, the whole "sales" experience with Rob at "Edwards of Stafford" was far superior. We felt assured by Rob that the car would be fine and the extra details in terms of the pre delivery checks and servicing were much appreciated. The whole experience from the initial phone call to collection 4 days later was thoroughly both impressive and enjoyable. I would not hesitate to recommend Edwards of Stafford to someone looking to buy a good quality second hand car. I will definitely return to buy again in the future.
Dan A
Great service from Edwards. I was looked after and given a great experience, they were not pushy at all , was a pleasure to do business with them, I would 100% recommend to anyone looking for a used car.

A J
Rob and Cyrus are great. Bought my mini from them and they went over and above to make sure my car was perfect after initial niggles. Cannot fault them or the guys next door to them. Thank you! Tina
michael john bates
Good range of used cars, excellent customer service, very happy.
Tyler L
The guys I dealt with at Edwards were very polite and didn't pressure me.at all. Genuine guys who have customers.best Interests.at heart. Don't listen to stereotypes of dealers and visit this one for your self and see

Rachel M
Love my new car. Being a single women I was wary about buying a car, however meeting Rob he was very patience with me and found the exact car I had been looking for. He wasn't pushy at all . He made the transition of trading my old car in so stress free. Thanks again I would be definitely be returning back Edwards when I up grade in a few years time.

Kevin R
Perfection from start to Finnish this is my second car I've purchased from Edwards. The vehicles are well priced and prepped for trouble free motoring, highly recommended

David J
I bought my first car from them, did me a really good deal. They helped me sort out all the paperwork as I had no clue and got me on the road hassle free.

Tara Sowter
Absolutely amazing service, brought two cars from here and both great and very honest salesman. Wouldn't advice drinking the coffee
Pat Knight
Fantastic customer service
Stuart Roper
I bought a car from here and used mine as a part exchange, on which they gave me a decent price. Rob the guy who sold me the car wasnt a typical pushy car salesman. He left me alone with the car to have a good look around without the usual pressure. Upon buying the car it unfortunately developed a minor fault to which Rob directed me to a garage and it was promptly sorted without any fuss. The cars on show were all of excellent condition. The customer service I received was excellent. I would buy from here again.
Gemma S
I bought a Mini Cooper a couple of months ago and couldn't have been looked after any better. Rob and Cyrus are friendly, honest and knowledgable and go over and above for anyone interested in purchasing a car from them. I experienced some teething issues with my Mini (no fault of Edwards') and Rob and Cyrus ensured the issue was fixed and the car was 100% in time for me to have my car to go on holiday with. They are really accommodating and have a genuine passion for Minis which shows in the quality of their stock and the amount of time and care they put into their business and customers. I cannot rate these guys any higher and would fully recommend them.

Dale Smith
Couldn't fault the service provided by Edwards of Stafford. Great guys, excellent communications and customer service. I'm really pleased with the car and it took me a little while to find one in such good condition. They made it easy to arrange finance and handover was seamless. I wouldn't hesitate to recommend them.
Finger 202
Rob Was really helpful, nice and polite, offered us amazing service best salesman there!
Tracey B
What a professional Rob is! Goes above and beyond when buying a car from him. Loving my purple mini. Thank you
Neil Pennington
Didn't buy a car here but staff were friendly and not pushy.
Kiryu - Chan Majima
Great and friendly service. Got the car I wanted. I would buy again from here
andy langham
First class service honest trust worthy and friendly ...fives stars all day long on my second car from them .
Daniel Clarke
Rob was a pleasure to deal with start to finish. What we agreed was what I received when I picked up the car. Great service start to finish and I highly recommend buying from Edwards of Stafford.
Kev Cummings
A big thanks to Rob and the team at Edwards of Stafford. I had been looking for a replacement car and saw a car I liked on CarGurus linked to Edwards. One call later and a test drive was organised. There was absolutely no pressure to buy, was left to look the car over at my pace.
Rob provided all the documentation on request which was exactly as advertised. Highly recommended.
Ken N
A First Class buying experience from a local Car Dealership. My sincere thanks to Edwards of Stafford for recently providing me with an amazing Mazda MX5 (2006) , which is simply stunning in every respect. The buying process from start to finish was a complete joy - my personal thanks to Rob for his professional enthusiasm and guidance at every stage. He simply let the car sell itself - such is the quality of the car stock on display in the showroom. Without hesitation I would recommend this dealership to anyone looking for an honest and valued experience with their next car purchase.

Darryl Godden
Extremely friendly and helpful, my car died and they picked me up from Stafford train station - twice, car I bought was MOT'd, with new tyres and other parts replaced before I picked it up, can recommend them completely and will definitely look at their stock when this car needs replacing.
Rob Mays
Bought a Mini today and was very impressed on how well Rob gave me a great deal and advice. Highly recommend
Paul Diamond
Absolutely delighted with the service I received from Rob and Cyrus at Edwards of Stafford. I spotted 'my' car online but live about 2-3 hours away from Stafford so I wasn't sure how the viewing and sale process would work. Safe to say it worked perfectly. The car itself was exactly as advertised and the service before and after the sale lived up to every promise made.
Buying a used car hasn't always been a good experience for me but this time it was. The highest praise I can think of is that Rob, Cyrus and the team at Edwards of Stafford are people I completely trust, and I am happy to recommend them without hesitation.
Lucy Gregory
I bought a car from Rob. It was the most positive car buying experience I have had in 40 years of driving. The service was impeccable, the car was prepared perfectly and Rob made all the paperwork so easy. For anyone buying a mini I could not recommend them more highly.
Chloe Reynolds
Edwards of Stafford - I don't have a bad word to say about these guys. They were so helpful when I went to find my car, answering any questions I had honestly and never pressured into buying a car. I would have no hesitation in recommending these to anyone, especially for buying a mini! I would definitely go back again! Thank you so much for all your help and guidance!
Neil Mcintyre
Lovely cars and great sales guy Rob, very helpful would recommend
Andrew Morgan
Just picked up my new car and I'm thrilled to bits with it. The care that has been taken to prepare the vehicle for me was outstanding.
I got a full tour of the car and explanation of all the different features etc.
I would recommend Edwards of Stafford to anyone looking to buy a car.
Rob was also amazing today so passionate and enthusiastic about his job a real asset to the company
10/10. Exceptional service.
Dr Simon Hale-Ross
Excellent Service from genuinely nice people. From initial telephone call through to post sale, the guys here are always friendly and eager to put right any problems. They care about you as a customer throughout and are always on hand to assist. I will definitely be purchasing my next car from here. Thank you all.
Paul Affron
Thanks to Rob and Brian at Edwards of Stafford. From my initial email enquiry, phone calls and visit to the showroom they were always very professional, helpful and explained everything in detail, with no pressure selling.
The car was exactly as advertised and described and prepared to an excellent standard.
A great team and I have no hesitation in recommending them 100%
Emma-Louise Skinner
We recently bought a car from Edwards of Stafford all staff members were so helpful, friendly and honest! We travelled as we aren't local but we were so happy with the service they had already given over the phone we didnt want to buy elsewhere and when we attended they still went above and beyond! They were more than happy to help with everything we needed, we can't recommend them enough, we will definitely be buying from them again!
Linux Ubuntu
Hi bought a stunning blue Mini Cooper S R56 from Rob and Cyrus, the lads they couldn't have been more helpful. Cyrus picked me up from the railway station and took me to the car, the paperwork and car were waiting the whole process went like a dream. Thanks again Rob and Cyrus would definitely recommend Edwards of Stafford
Trevor Buxton
Brilliant service from beginning to end. Good price for trade in and all cars presented well. Nothing too much trouble.
Alan Sheldon
Totally recommend Edwards of Stafford for used cars,friendly and professional from start to finish . Recently purchased a mini cabriolet with a JCW kit on it, but the wife didn't like the low profile tyres, one phone call and without hesitation they changed them for a more suitable set at no extra cost. Well worth a visit to their showroom for a great selection of affordable cars,.......Alan Sheldon.
Adam Parton
Brilliant customer service.
Kezz Kennedy
Brought a car from here about a year ago & was a bit causious with it being a used car & i've had no problems with the car what so ever. The staff here are very friendly & helpful & didn't try & pull the wool over my eyes due to being a young female like some dealerships try to do. I was made to feel comfortable & was given lots of advice on what'd be the best vechile for me. The service & the valeting of the cars are incredible as I looked at a number of vechiles before choosing & they were all in great condition & well serviced.
Steve Piearce
A 5 star perfect service from start to finish with professional guys, the transaction could not have gone smoother & we could not be happier with the car we have bought. I would recommend Edwards of Stafford without hesitation. Thank you Rob for the most pleasant experience I've ever had in buying a used car. Buy with confidence.
Derek Campbell
Please do not hesitate to buy a car from Sy and Rob, through no fault of their own there was a small problem with the car which was sorted out to my satisfaction very quickly. Cannot say enough about them. Keep doing what you are doing gents, very rare to find service like this these days.
charley manley
Communication from them before my visit was really good and the service I received when I arrived was even better, I was also very impressed with the level of checks they give the vehicle before handover. I would highly recommend.
Alex McCreath
Great guys Cy and Rob were excellent went to the car on the Thursday and had it all prepped and ready to go on Friday, excellent prices and fantastic cars highly recommended. Thanks Guys
Derby Car Care
Today was the first time ive had dealings with Edwards Of Stafford and i found Rob very helpful and polite. I wish all car dealers were like this.Thank you once again a Rob for all your help today. Derby Car Care
Jeremy Dell
I can highly recommend the service. A very genuine car dealer. No complaints what so ever.
Paula Wood
Great service, really happy with my little Mini! Thanks Rob
Doug Ambrose
Recently dealt with Rob over the phone regarding a couple of cars that they had for sale ,the level of service was excellent Rob took time to explain the pros and cons of each vehicle I was interested in.The amount of detailed information he gave me allowed me to make a well informed decision! Very impressed with the frank no nonsense service I received highly recommend
John Lock
Very friendly could not do enough service from rob in sales over all experience from start to end outstanding highly recommend to use and would in future.
Jordan Russell
Brilliant sales and no pressure at all. 100% recommended.
andy poyner
Good people who care.
Sean Laycock
Fantastic service, great price, really happy with the deal, would highly recommend
Scott Evans
I have to say this is the second time i have purchased a vehicle from edwards of stafford and i would highly recommend the service.
They have a friendly non pushy approach to their customers and deliver on everything they say they going to do which as we all know is very rare with car sales nowadays rob is a great guy and nothing is too much trouble for him I would happily recommend them to anyone. GREAT SERVICE, GREAT TEAM
Martin Cope
Just bought a second car for the wife, Rob kept me up to date all through the process, ensured the vehicle was as good as it could be before leaving them. Mine had a full service, new MOT and they even replaced the clutch and flywheel as a precautionary measure. Great service, would definitely recommend to anyone looking for a nice clean genuine motor.
Thanks again Rob @ Edwards.
Rich Friend
Really good, quality service!

Part.ex my 325d coupe for a 325i touring and was very impressed with the service and the quality I got from these guys.

Great car and great piece of mind, would definitely check them out again if I was buying a car in the future and would definitely recommend to others.

Thanks guys,

Rich
John Rickhuss
Just bought my first Alfa Romeo from Rob & Cyrus, excellent service and very happy with the car. Highly recommended, thank you both.
Stephen Round
Just like to say a big thanks to Rob and the team from Edwards of Stafford. Had been looking to downsize and saw a car I liked on Autotrader so left a message asking if they would be interested in taking a part exchange. Had a phone call from Rob next morning, offering to keep the car till I could get there on the weekend for a refundable deposit and had it ready for us on the day. There was absolutely no pressure or 'sales pitch', we were left for as long as we wanted to make up our minds. On completing the purchase although I was happy Rob insisted on having some low level 'scuffs' attended to and the car was ready when agreed with all paperwork and road tax sorted out for us. All in all a really stress free experience, can fully recommend.
Linzi Pooler
I brought a car just before Christmas from Edwards. As it was just before Christmas i was busy so the faults i found i left till January to report back to Rob. The faults i did find were soon rectified with no hesitation. Rob is very easy to talk to and no issue is a problem.I would definitely recommend them and i would buy another car from them aswell.
Joshua Gladman
Very good, friendly and professional service

Purchased a Mini Cooper, extremely quick and fair transaction, great people. Rob and Cyrus were extremely helpful and made the experience a pleasant one.
Gary B
We bought a mini last week, got a decent n fair price for our car as part exchange, excellent customer service, really pleased with our purchase, cheers Guys.

ben kilkenny
Absolutely brilliant service by rob and Cyrus can't thank them enough for my new car, will defo reccomend too friends and family
Eamonn Bias
Fantastic service from a great team. Bought a Land Rover from them, all great. Rob took time out of his busy schedule to sort out the V5 for me, and I cannot thank him, and his colleague, enough. Top notch service.
Jackie M
Excellent! Recently bought a mini from Rob at Edwards Motors. What a great experience! No pressure just honest facts and great polite caring person. As retired Sales find it hard to find a person who gives me confidence and trust as seen every sales patter going. It was so refreshing to find a person like Rob who truly cares about his customers and helped to source a vehicle for me. I'm delighted with my purchase and does exactly what it says on the tin! Already spreading the word for Rob and wishing him well for the future. Thankyou Rob!

Richard M
Great customer service and company went the extra mile to ensure we were completely satisfied.